/* =============================================
   LILLIAN CUEROS — Políticas y Términos
   ============================================= */


/* --- VARIABLES --- */

:root {
    --cafe-oscuro:    #2C1A0E;
    --cafe-medio:     #5C3A1E;
    --cafe-calido:    #8B5E3C;
    --beige-oscuro:   #D9C4A8;
    --beige:          #F2EBE0;
    --beige-claro:    #FAF6F1;
    --crema:          #FFFDF9;
    --arena:          #E8D9C4;
    --gris-cafe:      #7A6A5A;
    --texto:          #2C1A0E;
    --fuente-titulos: 'Montserrat', sans-serif;
    --fuente-texto:   'Poppins', sans-serif;
}


/* --- RESET --- */

*, *::before, *::after {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

html {
    scroll-behavior: smooth;
}

body {
    font-family: var(--fuente-texto);
    background: var(--beige-claro);
    color: var(--texto);
    line-height: 1.6;
    margin-top: 70px;
}

h1, h2, h3, h4, h5, h6 {
    font-family: var(--fuente-titulos);
    font-weight: 600;
}


/* --- NAVBAR --- */

header {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    z-index: 1000;
    background: rgba(250, 246, 241, 0.92);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border-bottom: 1px solid rgba(139, 94, 60, 0.12);
    padding: 0 60px;
    transition: background 0.3s ease, box-shadow 0.3s ease;
}

.navbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    height: 70px;
}

.logo {
    font-family: var(--fuente-titulos);
    font-size: 26px;
    font-weight: 600;
    color: var(--cafe-oscuro);
    letter-spacing: 0.04em;
}

.menu {
    display: flex;
    list-style: none;
    gap: 36px;
    align-items: center;
}

.menu a {
    text-decoration: none;
    color: var(--cafe-medio);
    font-size: 13px;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    transition: color 0.25s;
}

.menu a:hover,
.menu a.active {
    color: var(--cafe-oscuro);
}

.menu-whatsapp {
    background: var(--cafe-medio);
    color: var(--beige) !important;
    padding: 9px 20px;
    border-radius: 2px;
    letter-spacing: 0.06em;
    transition: background 0.25s;
}

.menu-whatsapp:hover {
    background: var(--cafe-oscuro);
    color: var(--crema) !important;
}


/* --- DROPDOWN --- */

.menu-item-dropdown {
    position: relative;
}

.menu-item-dropdown > a::after {
    content: " ▾";
    font-size: 10px;
}

.submenu {
    display: none;
    position: absolute;
    top: 100%;
    left: 0;
    background: var(--crema);
    border: 1px solid var(--arena);
    border-radius: 4px;
    list-style: none;
    min-width: 210px;
    box-shadow: 0 12px 32px rgba(44, 26, 14, 0.08);
    z-index: 200;
    overflow: hidden;
}

.submenu li a {
    display: block;
    padding: 13px 20px;
    font-size: 13px;
    color: var(--cafe-medio);
    text-decoration: none;
    border-bottom: 1px solid var(--beige);
    letter-spacing: 0.04em;
    text-transform: none;
    transition: background 0.2s, padding-left 0.2s;
}

.submenu li:last-child a {
    border-bottom: none;
}

.submenu li a:hover {
    background: var(--beige);
    padding-left: 26px;
}

.menu-item-dropdown:hover .submenu {
    display: block;
}


/* --- BOTÓN HAMBURGUESA --- */

.navbar-toggler {
    display: none;
    flex-direction: column;
    gap: 5px;
    background: none;
    border: none;
    cursor: pointer;
    padding: 4px;
}

.navbar-toggler span {
    display: block;
    width: 24px;
    height: 2px;
    background: var(--cafe-oscuro);
    border-radius: 2px;
    transition: transform 0.3s, opacity 0.3s;
}

.navbar-toggler.open span:nth-child(1) {
    transform: translateY(7px) rotate(45deg);
}

.navbar-toggler.open span:nth-child(2) {
    opacity: 0;
}

.navbar-toggler.open span:nth-child(3) {
    transform: translateY(-7px) rotate(-45deg);
}

.navbar-solida {
    background: rgba(250, 246, 241, 0.98) !important;
    box-shadow: 0 2px 20px rgba(44, 26, 14, 0.08);
}


/* --- CABECERA DE PÁGINA --- */

.page-header {
    background: linear-gradient(135deg, var(--cafe-oscuro) 0%, var(--cafe-medio) 100%);
    padding: 80px 60px;
    color: var(--crema);
    text-align: center;
}

.page-header h1 {
    font-size: 42px;
    font-weight: 600;
    margin-bottom: 16px;
}

.page-header p {
    font-size: 16px;
    color: var(--arena);
    max-width: 600px;
    margin: 0 auto;
}


/* --- ACCESOS RÁPIDOS --- */

.accesos-section {
    padding: 80px 60px;
    background: var(--crema);
}

.accesos-section h2 {
    font-size: 32px;
    margin-bottom: 12px;
    color: var(--cafe-oscuro);
}

.accesos-section > p {
    color: var(--gris-cafe);
    margin-bottom: 48px;
    font-size: 15px;
}

.accesos-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 28px;
}

.acceso-card {
    background: var(--beige);
    border-radius: 8px;
    padding: 32px 28px;
    text-decoration: none;
    color: var(--texto);
    display: block;
    border: 1px solid rgba(139, 94, 60, 0.1);
    opacity: 0;
    transform: translateY(20px);
    transition: opacity 0.5s ease, transform 0.5s ease, box-shadow 0.3s ease;
}

.acceso-card.visible {
    opacity: 1;
    transform: translateY(0);
}

.acceso-card:hover {
    transform: translateY(-8px);
    box-shadow: 0 12px 32px rgba(44, 26, 14, 0.12);
}

.acceso-card.visible:hover {
    transform: translateY(-8px);
}

.acceso-card h3 {
    font-size: 20px;
    margin-bottom: 12px;
    color: var(--cafe-oscuro);
}

.acceso-card p {
    font-size: 14px;
    color: var(--gris-cafe);
    margin-bottom: 16px;
    line-height: 1.6;
}

.acceso-link {
    font-size: 13px;
    font-weight: 600;
    color: var(--cafe-calido);
    transition: color 0.2s;
}

.acceso-card:hover .acceso-link {
    color: var(--cafe-oscuro);
}


/* --- CONTENIDO LEGAL --- */

.politicas-contenido {
    padding: 80px 60px;
    background: var(--beige-claro);
}

.politicas-inner {
    max-width: 900px;
    margin: 0 auto;
}

.politica-bloque {
    background: var(--crema);
    border-radius: 12px;
    padding: 48px;
    margin-bottom: 28px;
    box-shadow: 0 4px 16px rgba(44, 26, 14, 0.08);
    border: 1px solid rgba(217, 196, 168, 0.3);
    scroll-margin-top: 90px;
    opacity: 0;
    transform: translateY(24px);
    transition: opacity 0.6s ease, transform 0.6s ease;
}

.politica-bloque:last-child {
    margin-bottom: 0;
}

.politica-bloque.visible {
    opacity: 1;
    transform: translateY(0);
}

.politica-numero {
    font-size: 56px;
    font-weight: 600;
    color: var(--cafe-calido);
    line-height: 1;
    display: block;
    margin-bottom: 12px;
    opacity: 0.6;
}

.politica-bloque h3 {
    font-size: 24px;
    color: var(--cafe-oscuro);
    margin-bottom: 24px;
    padding-bottom: 16px;
    border-bottom: 2px solid var(--arena);
}

.politica-bloque p {
    font-size: 15px;
    color: var(--gris-cafe);
    line-height: 1.8;
    margin-bottom: 16px;
}

.politica-bloque p:last-of-type {
    margin-bottom: 0;
}

.politica-bloque strong {
    color: var(--cafe-oscuro);
    font-weight: 600;
}

.subtitulo-legal {
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 1.2px;
    color: var(--cafe-oscuro);
    display: block;
    margin: 24px 0 12px;
}

.politica-lista {
    list-style: none;
    margin: 16px 0 20px;
    padding: 0;
}

.politica-lista li {
    font-size: 15px;
    color: var(--gris-cafe);
    line-height: 1.8;
    padding: 10px 0 10px 24px;
    position: relative;
    border-bottom: 1px solid rgba(217, 196, 168, 0.2);
}

.politica-lista li:last-child {
    border-bottom: none;
}

.politica-lista li::before {
    content: '•';
    position: absolute;
    left: 8px;
    color: var(--cafe-calido);
    font-weight: 600;
}

.advertencia-box {
    background: rgba(217, 196, 168, 0.1);
    border-left: 4px solid var(--cafe-calido);
    border-radius: 0 8px 8px 0;
    padding: 20px 24px;
    margin: 20px 0;
}

.exoneracion-box {
    background: rgba(181, 59, 47, 0.04);
    border-left: 4px solid #c0392b;
    border-radius: 0 8px 8px 0;
    padding: 20px 24px;
    margin: 20px 0;
}

.exoneracion-box .subtitulo-legal {
    color: #c0392b;
    margin-top: 0;
}

.exoneracion-box p {
    margin: 0;
    font-size: 15px;
    color: var(--gris-cafe);
    line-height: 1.7;
}

.email-destacado {
    color: var(--cafe-oscuro);
    font-weight: 600;
    text-decoration: none;
    transition: color 0.2s;
}

.email-destacado:hover {
    color: var(--cafe-calido);
}


/* --- FORMULARIO PQRS --- */

.pqrs-section {
    padding: 80px 60px;
    background: var(--crema);
}

.pqrs-inner {
    max-width: 700px;
    margin: 0 auto;
}

.pqrs-section h2 {
    font-size: 32px;
    margin-bottom: 12px;
    color: var(--cafe-oscuro);
}

.pqrs-inner > p {
    color: var(--gris-cafe);
    margin-bottom: 40px;
    font-size: 15px;
}

.form-pqrs {
    background: var(--beige);
    border-radius: 12px;
    padding: 48px;
    border: 1px solid rgba(217, 196, 168, 0.3);
    opacity: 0;
    transform: translateY(24px);
    transition: opacity 0.6s ease 0.1s, transform 0.6s ease 0.1s;
}

.form-pqrs.visible {
    opacity: 1;
    transform: translateY(0);
}

.campos-fila {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 24px;
    margin-bottom: 24px;
}

.grupo-campo {
    display: flex;
    flex-direction: column;
    margin-bottom: 24px;
}

.grupo-campo:last-child {
    margin-bottom: 0;
}

.grupo-campo label {
    font-size: 13px;
    font-weight: 600;
    color: var(--cafe-oscuro);
    margin-bottom: 8px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.grupo-campo input,
.grupo-campo select,
.grupo-campo textarea {
    width: 100%;
    padding: 12px 16px;
    background: var(--crema);
    border: 1px solid var(--arena);
    border-radius: 6px;
    font-family: var(--fuente-texto);
    font-size: 14px;
    color: var(--texto);
    outline: none;
    transition: border-color 0.3s, background 0.3s;
}

.grupo-campo input:focus,
.grupo-campo select:focus,
.grupo-campo textarea:focus {
    border-color: var(--cafe-calido);
    background: var(--beige-claro);
}

.grupo-campo textarea {
    resize: vertical;
    min-height: 140px;
}

.grupo-check {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-bottom: 28px;
}

.grupo-check input[type="checkbox"] {
    width: 18px;
    height: 18px;
    margin-top: 2px;
    flex-shrink: 0;
    accent-color: var(--cafe-oscuro);
    cursor: pointer;
}

.grupo-check label {
    font-size: 13px;
    color: var(--gris-cafe);
    line-height: 1.6;
    font-weight: 400;
}

.btn-enviar {
    width: 100%;
    padding: 14px 24px;
    background: var(--cafe-oscuro);
    color: var(--crema);
    border: none;
    border-radius: 6px;
    font-family: var(--fuente-titulos);
    font-size: 15px;
    font-weight: 600;
    cursor: pointer;
    text-transform: uppercase;
    letter-spacing: 0.8px;
    transition: background 0.3s, transform 0.2s;
}

.btn-enviar:hover {
    background: var(--cafe-calido);
    transform: translateY(-2px);
}

.btn-enviar:active {
    transform: translateY(0);
}


/* --- BOTÓN FLOTANTE WHATSAPP --- */

.whatsapp-flotante {
    position: fixed;
    width: 56px;
    height: 56px;
    bottom: 28px;
    right: 28px;
    background: #25D366;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 6px 20px rgba(37, 211, 102, 0.35);
    z-index: 1000;
    transition: transform 0.3s ease, background 0.3s ease;
}

.whatsapp-flotante:hover {
    transform: scale(1.12);
    background: #20ba5a;
}

.whatsapp-flotante img {
    width: 32px;
    height: 32px;
}


/* --- FOOTER --- */

.footer {
    background: #1B2620;
    color: #EDE6DC;
    padding: 80px 60px;
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 56px;
}

.footer-col h3 {
    font-family: var(--fuente-titulos);
    font-size: 20px;
    font-weight: 600;
    margin-bottom: 16px;
    color: #EDE6DC;
}

.footer-col h4 {
    font-family: var(--fuente-titulos);
    font-size: 15px;
    font-weight: 600;
    margin-bottom: 20px;
    color: #E6D3A3;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.footer-col p {
    font-size: 14px;
    color: #9A8F82;
    line-height: 1.7;
}

.footer-col ul {
    list-style: none;
}

.footer-col li {
    margin-bottom: 12px;
    font-size: 14px;
    color: #9A8F82;
    transition: color 0.3s;
}

.footer-col li:hover {
    color: #E6D3A3;
}

.footer-col a {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    color: #E6D3A3;
    text-decoration: none;
    font-size: 14px;
    transition: color 0.3s;
}

.footer-col a:hover {
    color: #EDE6DC;
}

.footer-bottom {
    grid-column: span 4;
    text-align: center;
    padding-top: 40px;
    border-top: 1px solid rgba(230, 211, 163, 0.2);
    margin-top: 20px;
}

.footer-bottom p {
    font-size: 13px;
    color: #9A8F82;
}


/* =============================================
   RESPONSIVE
   ============================================= */


/* Tablets grandes — hasta 1200px */
@media (max-width: 1200px) {
    header {
        padding: 0 40px;
    }

    .page-header,
    .accesos-section,
    .politicas-contenido,
    .pqrs-section,
    .footer {
        padding-left: 40px;
        padding-right: 40px;
    }
}


/* Tablets — hasta 992px */
@media (max-width: 992px) {
    header {
        padding: 0 30px;
    }

    .navbar-toggler {
        display: flex;
    }

    .menu {
        display: none;
        flex-direction: column;
        align-items: flex-start;
        gap: 0;
        position: absolute;
        top: 70px;
        left: 0;
        right: 0;
        background: var(--beige-claro);
        padding: 12px 0 20px;
        border-bottom: 1px solid var(--arena);
        z-index: 999;
    }

    .menu.open {
        display: flex;
    }

    .menu li {
        width: 100%;
    }

    .menu a {
        display: block;
        padding: 14px 30px;
        font-size: 13px;
        border-bottom: 1px solid rgba(139, 94, 60, 0.08);
    }

    .menu-whatsapp {
        margin: 10px 30px 0 !important;
        display: inline-block;
        text-align: center;
    }

    .submenu {
        display: none !important;
    }

    .page-header {
        padding: 60px 30px;
    }

    .page-header h1 {
        font-size: 32px;
    }

    .accesos-section {
        padding: 60px 30px;
    }

    .accesos-grid {
        grid-template-columns: repeat(2, 1fr);
        gap: 20px;
    }

    .politicas-contenido {
        padding: 60px 30px;
    }

    .politica-bloque {
        padding: 36px;
    }

    .pqrs-section {
        padding: 60px 30px;
    }

    .form-pqrs {
        padding: 36px;
    }

    .footer {
        grid-template-columns: repeat(2, 1fr);
        padding: 60px 30px;
        gap: 40px;
    }

    .footer-bottom {
        grid-column: span 2;
    }
}


/* Móviles — hasta 768px */
@media (max-width: 768px) {
    body {
        margin-top: 60px;
    }

    header {
        padding: 0 20px;
    }

    .navbar {
        height: 60px;
    }

    .logo {
        font-size: 22px;
    }

    .menu {
        top: 60px;
    }

    .menu a {
        padding: 14px 20px;
    }

    .menu-whatsapp {
        margin: 10px 20px 0 !important;
    }

    .page-header {
        padding: 50px 20px;
    }

    .page-header h1 {
        font-size: 26px;
    }

    .page-header p {
        font-size: 14px;
    }

    .accesos-section {
        padding: 50px 20px;
    }

    .accesos-section h2 {
        font-size: 24px;
    }

    .accesos-grid {
        grid-template-columns: 1fr;
        gap: 16px;
    }

    .politicas-contenido {
        padding: 50px 20px;
    }

    .politica-bloque {
        padding: 28px 20px;
        margin-bottom: 20px;
    }

    .politica-numero {
        font-size: 42px;
    }

    .politica-bloque h3 {
        font-size: 20px;
    }

    .pqrs-section {
        padding: 50px 20px;
    }

    .form-pqrs {
        padding: 28px 20px;
    }

    .campos-fila {
        grid-template-columns: 1fr;
        gap: 0;
    }

    .footer {
        grid-template-columns: 1fr;
        padding: 50px 20px;
        gap: 32px;
    }

    .footer-bottom {
        grid-column: span 1;
        text-align: left;
    }

    .whatsapp-flotante {
        width: 48px;
        height: 48px;
        bottom: 16px;
        right: 16px;
    }

    .whatsapp-flotante img {
        width: 28px;
        height: 28px;
    }
}


/* Móviles pequeños — hasta 480px */
@media (max-width: 480px) {
    header {
        padding: 0 16px;
    }

    .page-header h1 {
        font-size: 22px;
    }

    .footer {
        padding: 40px 16px;
        gap: 24px;
    }
}